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Welcome to the
Credibly Business Checking™ Help Center 

How can we help?

  1. Help
  2. Getting started
  3. Activating your card
  4. How do I activate the card I got in the mail?

How do I activate the card I got in the mail?

You can activate your debit card by logging in to your account through the Credibly Business Banking app and following the prompts. You’ll be asked to create a PIN and provide some info so we can verify your identity, including:

  • Last 4 digits of your debit card number
  • Expiration date
  • 3-digit security code (found on the back of your card)
  • Last 4 digits of your Social Security number

We’re required to collect this information in accordance with the USA PATRIOT Act — a Federal law that requires all financial institutions to obtain, verify and record information that identifies anyone opening an account with us.
You can also activate your debit card by phone at: (855) 917-4731
You’ll need to activate your card and add money to your account before you can start using it.

Account agreements

Account agreements

Online Privacy Statement (PDF)

Account agreements

Account agreements

Online Privacy Statement (PDF)

The Credibly Business Mastercard is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International nor any of their respective affiliates are responsible for the products or services provided by Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

©2025 Green Dot Corporation. GO2bank is a trademark of Green Dot Corporation. All rights reserved.​ Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.