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Credibly Brand Logo

Welcome to the
Credibly Business Checking™ Help Center 

How can we help?

  1. Help
  2. Move money
  3. Transfer from another bank account to Credibly
  4. Can I change or cancel a transfer?

Can I change or cancel a transfer?

You cannot change a bank transfer, but you can cancel a bank transfer while it is still in a “Pending” status by logging in to the Credibly Business Banking app and tapping the transaction in the history list.

When we begin processing a bank transfer it will go into an “In progress” status and can no longer be cancelled. We process bank transfers several times a day on banking days, so the time you have to cancel a bank transfer will vary depending on when you submit the transfer request.

Related questions

  • Can I set up a transfer for a future date or set up a recurring transfer?
  • Can I transfer money from another bank account to my Credibly Business Checking account?
  • Can I transfer money from outside the U.S.?

Account agreements

Account agreements

Online Privacy Statement (PDF)

Account agreements

Account agreements

Online Privacy Statement (PDF)

The Credibly Business Mastercard is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International nor any of their respective affiliates are responsible for the products or services provided by Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

©2025 Green Dot Corporation. GO2bank is a trademark of Green Dot Corporation. All rights reserved.​ Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.