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Credibly Business Checking™ Help Center

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How do I dispute a transaction?

If you notice charges on your Credibly Business Checking account that you don’t recognize, often it is because the merchant name sent to us with the transaction doesn't always match the name they display publicly to consumers. Often you can do a search online for a merchant you don’t recognize to get more information about that merchant and how they display their service in transaction statements. Or, you might recognize the transaction by the transaction amount and date to help validate the charge. If you believe you have unauthorized charges on your account, call (855) 542-0682 to file a dispute.

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Account agreements

Online Privacy Statement (PDF)

Account agreements

Online Privacy Statement (PDF)

The Credibly Business Mastercard is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International nor any of their respective affiliates are responsible for the products or services provided by Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

Welcome to the Credibly Business Checking™ Help Center

How can we help?

How do I dispute a transaction?

Related questions

Welcome to the
Credibly Business Checking™ Help Center