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Credibly Business Checking™ Help Center 

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  4. Why wasn’t I able to transfer funds from my Credibly account to an external account?

Why wasn’t I able to transfer funds from my Credibly account to an external account?

There are limits to how much you can transfer to an external account from your Credibly Business Checking account when you initiate the transfer from a third-party platform.

You may perform External Account Funding Transactions up to $50,000 per month. An “External Account Funding Transaction” refers to a near real-time transfer of funds from your account to another network-branded account (e.g., a Visa or Mastercard prepaid or debit card) that is authorized via a third-party platform (e.g., loading of a prepaid card account, moving funds into another financial account, external P2P transactions, or adding value to a digital wallet).

Examples of External Account Funding Transactions:

You use your Cash App account to transfer money from your linked Credibly Business Checking account for purposes of sending money to another person.

You use your Venmo account to transfer money from your linked Credibly Business Checking account for purposes of funding your Venmo account.

Related questions

  • How do I dispute a transaction?
  • How do I get an account statement?
  • Where can I find a record of my transactions?

Account agreements

Account agreements

Online Privacy Statement (PDF)

Account agreements

Account agreements

Online Privacy Statement (PDF)

The Credibly Business Mastercard is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International nor any of their respective affiliates are responsible for the products or services provided by Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

©2025 Green Dot Corporation. GO2bank is a trademark of Green Dot Corporation. All rights reserved.​ Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.