Skip to main content

Credibly Brand Logo
Credibly Brand Logo

Welcome to the
Credibly Business Checking™ Help Center 

How can we help?

  1. Help
  2. Security and privacy
  3. Lost, stolen or replacement card
  4. Can I still access my funds if my card is reported lost or stolen?

Can I still access my funds if my card is reported lost or stolen?

Yes, when you report your card lost or stolen you will see an option to pick up cash from your account at Walmart. Look for the "Get cash now?" button and follow the simple instructions to create a cash pick up barcode to take to Walmart to pick up your cash.

After you report your card lost or stolen, you can continue to access available funds from your account while you wait for your replacement card to arrive.

1. Log in to your Credibly Business Checking account through the app and go to “Menu” then “Manage Cards”.

2. Select "Track/activate card" and then click or tap the "Get cash now?" button.

3. From there, follow the simple steps to generate a time-sensitive barcode that you can take along with your valid government-issued ID to Walmart to pick up your cash.

Related questions

  • What do I need to bring to Walmart to pick up cash from my account?
  • How will you verify it is me picking up my funds?

Account agreements

Account agreements

Online Privacy Statement (PDF)

Account agreements

Account agreements

Online Privacy Statement (PDF)

The Credibly Business Mastercard is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International nor any of their respective affiliates are responsible for the products or services provided by Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

©2025 Green Dot Corporation. GO2bank is a trademark of Green Dot Corporation. All rights reserved.​ Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.